Avvacrypto ("we," "our," or "us") is committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR), as well as other applicable EU laws governing data protection. This Privacy Policy explains how we collect, use, share, and protect your personal data when you use our Services.

The data controller responsible for your personal data is:
Avvacrypto
Operated by BANKS ASSOCIATES
103 Bishopsgate, London, EC2N 5AA, United Kingdom
Email: support@avvacrypto.com

We collect the following categories of personal data:

• Account Information: Name, email address, phone number, username, and password.
• Identity Verification: Government-issued ID, proof of address, and other documents required for KYC compliance.
• Payment Information: Bank account details, credit/debit card information, and transaction records.

• Device Information: IP address, browser type, operating system, and device identifiers.
• Usage Data: Pages visited, features used, and interactions with our platform.
• Cookies: Information collected through cookies and similar technologies (see Section 9).

• KYC providers and payment processors may provide additional information for verification and compliance purposes.

We use your personal data for the following purposes:

• Service Provision: To create and manage your account, process transactions, and deliver our Services.
• Compliance: To fulfill regulatory requirements, including Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT).
• Security: To detect, prevent, and respond to fraud, unauthorized activities, or security breaches.
• Communication: To send account notifications, updates, and promotional materials (with your consent).
• Analytics: To analyze usage patterns and improve our platform.

We process your data based on the following legal grounds under GDPR:

• Performance of a Contract: To provide you with Services as per our Terms of Service.
• Legal Obligation: To comply with AML, tax reporting, and other regulatory requirements.
• Legitimate Interests: For fraud prevention, security, and platform improvement.
• Consent: For sending promotional materials or collecting cookies, where required.

We may share your data with:

• Regulatory Authorities: To comply with EU laws, including tax reporting and AML/CFT requirements.
• Service Providers: Third-party vendors that assist with identity verification, payment processing, and platform maintenance.
• Legal and Compliance Partners: In response to lawful requests or to protect our legal rights.
• Mergers or Acquisitions: If Avvacrypto undergoes a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

We do not sell or rent your personal data to third parties.

Your data may be transferred to and stored in countries outside the EU/EEA. When such transfers occur, we ensure they are protected by:

• Adequacy Decisions: Transfers to countries with adequate data protection laws.
• Standard Contractual Clauses (SCCs): Agreements ensuring GDPR-level protections.

We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. For example:

• Account Data: Retained while your account is active.
• Transaction Records: Retained for a minimum of 5 years to meet AML compliance requirements.

As an EU resident, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your data (subject to regulatory obligations).
• Right to Restriction: Limit the processing of your data.
• Right to Data Portability: Obtain your data in a structured, commonly used format.
• Right to Object: Oppose data processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent: For processing based on consent (e.g., marketing emails).
• Right to Lodge a Complaint: File a complaint with your local Data Protection Authority if you believe your rights are violated.

To exercise your rights, contact us at support@avvacrypto.com.

We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, refer to our Cookie Policy.

We implement advanced security measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we urge users to safeguard their account credentials.

This Privacy Policy may be updated to reflect changes in our practices or regulatory requirements. Users will be notified of significant changes via email or platform announcements.

If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@avvacrypto.com
Website: www.avvacrypto.com